Privacy Policy

We may collect the following types of information:

• Personal Identifiers: Name, email address, phone number, and billing/shipping address when you place an order or contact us.
• Payment Information: Credit card or payment details processed securely through our payment provider. We do not store full payment card numbers.
• Usage Data: Browser type, IP address, pages visited, and time spent on our site, collected automatically via cookies and analytics tools.
• Communications: Any messages you send us via our contact form or email.

We use your information to:

• Process and fulfill your orders, including shipping and returns.
• Communicate with you about your order, questions, or inquiries.
• Send promotional emails or updates (you may opt out at any time).
• Improve our website, products, and customer experience.
• Comply with legal obligations.

We do not sell or rent your personal information. We may share it with:

• Service Providers: Third-party vendors who assist with payment processing, shipping, and website hosting, bound by confidentiality agreements.
• Legal Requirements: When required by law, court order, or to protect our rights.

Our website uses cookies to enhance your browsing experience, remember preferences, and analyze site traffic. You can disable cookies through your browser settings, though some features may not function properly as a result.

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.

Depending on your location, you may have the right to:

• Access, correct, or delete your personal information.
• Opt out of marketing communications at any time by contacting us or clicking "unsubscribe" in any email.
• Request a copy of the data we hold about you.

To exercise any of these rights, please contact us at [email protected].

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.

Our site may contain links to third-party websites (such as Instagram). We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. Continued use of our site after changes constitutes your acceptance of the revised policy.

If you have any questions about this Privacy Policy, please reach out:

• Email: [email protected]
• Phone: 760-619-0301
• Instagram: @chemkacarecosmetics